Contact information
Contact information
Write to us and a person replies, normally within one business day.
VINH S NGUYEN
19 Tamarind Cres, Werribee VIC 3030, Australia
Email: support@tomasbags.shop
Telephone: +61 437 851 029
Order questions: include the order number so we can look it up immediately.
Delivery problems or thawed goods: send photographs of the parcel and product within 48 hours of delivery.
Returns and refunds: our refund policy sets out the process.
Wholesale, clubs and bulk orders: email the products and quantities you need and we will quote.
Office hours: Monday to Friday, 9am to 5pm Victoria time. Messages outside those hours are answered on the next business day.
Postal address: 19 Tamarind Cres, Werribee VIC 3030, Australia
Website: tomasbags.shop